Are you in a mental health crisis?
We understand that sometimes you may feel overwhelmed, distressed, or thinking of harming yourself or others.
The 快猫视频 Counselling Service is not an emergency service and cannot help in a crisis.
If you need immediate or urgent support, this page has advice on what steps to take.
Remember: If you feel unable to keep yourself or others safe, it's a mental health emergency!
If you feel like you might:
- attempt suicide
- harm yourself or others
- have already seriously harmed yourself or others
then you need urgent medical help.
What to do
- Call 999
- Go to or ask someone to take you to your nearest Accident and Emergency department (A&E).
- Call your GP to arrange an emergency appointment. (When booking the appointment, you must advise them that you are feeling suicidal.)
- Call on 116 123
If you can't do this by yourself, ask someone to help you.
If you’re in England, you can also call your local crisis team. (If you don't already have their number, you can on the NHS website.)
You matter
Mental health emergencies are serious. Remember: You matter, and you are not wasting anyone's time.
If you can keep yourself safe for a short while, but you still need urgent advice, you can:
- contact your GP and request an emergency appointment.
- call NHS 111 and select the option for mental health.
UK wide support services
Whatever you're going through, there are people you can talk to any time. You can:
These services are for anyone who's struggling. They won't judge you. They're free, confidential, and are open 24/7.
England
- Contact a local (England only).
- website offers a postcode search of local mental health services (England only)
Scotland
- is confidential helpline for anyone living in Scotland that feels low in mood, anxious, or depressed. Interpreters are available if English is not your first language.
Wales
- If you’re in Wales you can contact the C.A.L.L helpline. See the to find out how to speak to someone via phone or via text. Open 24 hours a day, 365 days a year.
Northern Ireland
If you’re in Northern Ireland you can also contact the . Open 24 hours a day, 365 days a year.
Channel Islands
See (gov.je: Mental Health Network), (gov.gg) or (Island Medical centre).
A mental health crisis is when you feel at breaking point and no longer feel safe. You might be:
- feeling extremely and having or
- feeling , or
- having an episode of (feeling very high) or (maybe or feeling very ).
- behaving impulsively, putting yourself at risk
- managing a .
Mental Health charity "Mind" has some great resources designed to help individuals going through a mental health crisis, with practical tools for you to use including:
- What can I do to help myself cope
- How can I distract myself?
- What’s happening to me?
See mind.org: .
Things to avoid during a mental health crisis
There are some things that you should avoid during a mental health crisis such as:
- alcohol
- drugs
- driving
- risky behaviour
- isolating yourself
- taking more medication than you've been prescribed
- reaching out to people who will be unhelpful
Nobody plans to be in crisis, but making a crisis plan allows you to map out what types of support could help you in the future. Feeling prepared can help you to relax, and can even help to prevent another crisis. Mind has some good advice on .
The Staying Safe website provides information on , including video tutorials and online templates to guide you through the process.
that helps you track your mood and feelings, store images of things that give you hope, and develop a safety plan,
You can also which can help you create a safety plan and upload photos or videos to your 鈥渓ifebox," as well as offering signposts to resources in your area.